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Financial institutions

Self-service 24/7

With this innovating self-service concept, the bank customers got full flexibility to execute their banking needs anytime - any day of the year.

Click here to view video (please note that the video is in Spanish).

HSBC

“Customers now have the benefit of an automated coin deposit system"

HSBC is marketed as ‘the world’s local bank’. It’s a reputation that has been built on meeting the needs of customers at branch level. Finding a self-service solution for cash depositing has enabled the bank to improve its service to customers through a user friendly interface and relieve counter staff of a time consuming task.

"Our customers really do appreciate being able to make deposits around the clock"

Self-service helps Erste Bank boost consulting-based sales.

One of Austria’s leading retail banks, Erste Bank Sparkasse AG, has con­tinuously expanded its network of CDS (Cash Deposit System) machines over the past 14 years. With CDS solutions at the heart of its self-service strategy, the bank has achieved considerable cost savings on manual cash handling, releasing staff to play a more profitable consulting role.

Erste Bank Sparkasse AG is well on its way to achieving its ambitious long-term goals: to substantially decrease the time staff spend handling cash and consider­ably increase time spent on advising customers­ and selling services. CDS solutions continue to play a key role in the self-service strategy with 3rd Generation CDS 820 units from SCAN COIN now being introduced.

"Our goal was to close down the expensive night safe and give customers real-time 24/7 depositing"

CDS solution paid for itself within two years.

The retail bank SpareBank 1 in Jevnaker, Norway, introduced a CDS (Cash Deposit System) solution from SCAN COIN to replace its night safe and eliminate associated labour-intensive back office routines. The investment was paid off and yielded a positive return in less than two years.

Reduced cash handling costs, less back office work and more staff resources available for advice and sales – these are just some of the benefits experienced by SpareBank 1 after installing the SCAN COIN CDS solution as part of its self-service lobby.

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